Privacy statement

1. About this privacy statement

I am very committed to protecting your privacy and personal data. I only use these data in accordance with the General Data Protection Regulation (GDPR) of 27 April 2016.

The goal of this privacy statement is to inform you on how I may process your personal data and what your rights are. By using this website, you explicitly agree to this privacy statement and the processing of your personal data.

2. About me

You’ll find my contact info on this page.

3. The personal data I process

I only process the personal data I need and only store these for a limited period of time. In case I transfer your data to third parties, I will conclude a processor’s agreement with them in which they guarantee your privacy.

Below you will find an overview of the personal data processed on this website:

3.1 Contact information

3.1.1 Contact form

If you fill out the contact form, I will not store your first name, e-mail address, telephone number and message on this website. Instead, I will have these data transferred to my secured Office365 mailbox via an SSL connection. This is necessary to communicate with you.

Office365 (Microsoft) stores your data on servers in the EU and the US. Microsoft secures your data. It is a member of the EU-US Privacy Shield Framework, which means it will respect your privacy.

Every year, I delete the contact form entries that are more than 3 years old, unless you have become a customer in the meantime. In that case, I will retain the data until 3 years after you indicate that you are no longer a customer.

3.1.2 Newsletter

If you subscribe to my newsletter, I will store your first name and e-mail address in Mailchimp to be able to send you the newsletter. Mailchimp also collects statistics when you read my newsletter: your browser type, ID and the number of times you open the newsletter and/or click on a link. I use these data to improve the newsletter and to solve potential issues.

Mailchimp secures your data. It is a member of the EU-US Privacy Shield Framework, which means it will respect your privacy.

I will retain your data until 1 year after you unsubscribe from the newsletter. You can easily unsubscribe by clicking on the link at the bottom of every newsletter.

3.2 Location (country)

3.2.1 Firewall

When visiting this website, the firewall will store your country on a cloud platform. This is done to secure your personal data, by preventive blocking of countries with a lot of hacking activity.

Your country is stored on servers in the US until the firewall is deactivated, so that your next visits to the website will be secure. Sucuri, the firewall operator, secures your data. It is a member of the EU-US Privacy Shield Framework, which means it will respect your privacy.

3.3 IP address

3.3.1 Firewall

When visiting this website, the firewall will store your IP address on a cloud platform. This is done to protect your personal data, by preventively blocking potential hackers based on their IP address.

Your IP address is stored on servers in the US until the firewall is deactivated, so that your next visits to the website will be secure. Sucuri, the firewall operator, secures your data. It is a member of the EU-US Privacy Shield Framework, which means it will respect your privacy.

3.3.2 Google Fonts

This site uses Google Fonts, stored on the Google servers to speed up the loading of this website. When visiting this website, your browser will connect to the Google servers and provide them with your IP address. That way, Google fonts will know if you already downloaded the specific font used by this website.

Your IP address will be stored for 1 day on servers in the US. Google, the Google Fonts provider, secures your data. It is a member of the EU-US Privacy Shield Framework, which means it will respect your privacy.

3.4 Other personal data (only for potential customers and customers)

If you request a quotation or become a customer, I will collect the data needed to make an offer, execute the contract and send you invoices. These data for example include your first name, last name, company address, telephone number, e-mail address and VAT number.

These data are safely stored on my computer and smartphone, in my address book, calendar and banking software, among other places. I will share these data with my accountant if required to do so by law.

4. Other data I process

4.1 Statistics (Google Analytics)

When you visit my website, I will store specific data in Google Analytics such as, for example, your browser type, operating system, assumed place of consultation, time and date of the consultation, which pages you visited, etc. These statistics are completely anonymous. I use these statistics to analyse visitors’ surfing behaviour and to optimise the website.

I concluded an editorial agreement with Google and make sure your data are not shared with anyone else.

4.2 Cookies

This website uses cookies. Cookies are small text files to improve your user experience and to collect and analyze information about your visit.

Do you have questions about cookies? In this privacy statement you will find information about who I am, how you can contact me and how I process your data.

I only place strictly necessary cookies, which help make the website more usable by enabling basic functions such as page navigation. The website will not function properly without these cookies. I do not need your approval for these cookies. Below you will find an overview of these cookies:

• CookieConsent / Posted by Cookiebot / Stores the user’s cookie status for the current domain / 1 year saved / HTTP Cookie
• djTghPIxlbBOJZNq / posted by www.in-transition.eu / Prevents hacking and spamming on the website, including via the contact form / 1 day saved / HTTP Cookie
• lFOG_rb / posted by www.in-transition.eu / Prevents hacking and spamming on the website, including via the contact form / 1 day saved / HTTP Cookie

5. How I secure your visit and data

This website is secured on 3 levels:

• Patching is used to pro-actively close software leaks on this site, so that hackers cannot access your data.
• SSL secures your connection with this site, to make sure your data cannot be intercepted by hackers.
• The firewall filters all traffic to this site and thus prevents malware and hacking. This is comparable to the virus scanner on your PC.

6. Your rights

As a visitor and user, you have rights related to your personal data. The data are and will remain yours.

Do you want to invoke one of these rights? In that case, you can use the contact form to send me an e-mail. I will process your request within 30 days after your identity has been verified.

6.1 Right to information

You have a right to know what personal data I process. On this website and in this privacy statement, I do everything I can to make this clear. Do you still have a question? Please let me know.

6.2 Right to access and correction

You have the right to access all of your personal data I have processed. You can have incorrect or incomplete personal data corrected or deleted.

6.3 Right to limitation of processing

You have the right to (temporarily) stop the processing of your personal data under the following conditions:

• During the period I need to verify the accuracy of your personal data in case of a dispute.
• During the period I need to assess the reasons for the deletion of your personal data.
• In case of unlawful data processing, if you are requesting a limitation of the processing instead of the deletion of your personal data.
• If I no longer need your personal data for processing purposes and you need the data for a legal claim.

6.4 Right to withdraw consent

You have the right to object to the processing of the personal data for which you previously gave consent at any time.

6.5 Right to oppose automatic decision-making

The personal data I collect via this website will not be used for automatic decision-making.

6.6 Right to transfer of personal data

If you want to transfer your personal data to another processor, I will gladly send these data to you in a readable format.

6.7 Right to be forgotten

You have the right to have your personal data removed under the following conditions:

• When your personal data are no longer needed for the purposes for which I initially collected them.
• When I only collected your personal data based on your consent.
• When you oppose the processing and there are no compelling grounds for this processing.
• When your personal data were unlawfully processed.
• When your personal data have to be deleted in accordance with a legal obligation.

6.8 Right to lodge a complaint

Do you believe I unlawfully processed your personal data? In that case, you have the right to lodge a complaint with the Privacy Commission.

7. Changes to this privacy statement

This privacy statement is subject to future amendments. I therefore advise you to consult this statement regularly. This privacy statement was last amended on 31 May 2018.